We have noticed a high frequency of customers saying that they have received a call from Microsoft requesting to view their machine to fix a problem. These calls are always a scam and Microsoft will NEVER contact you out of the blue. If you have already let them in you are at risk and should contact us to go over options to diagnose and repair your machine so that they cannot regain access without your consent. If in doubt when receiving a call put them on hold and we will gladly join the call to determine if they are legitimate or not. 215-836-4600
Google has changed the way that they limit emails not hosted by google and many ISP's are now unable to forward to gmail. Navpoint has made the necessary changes to comply with their policy change however gmail customers will need to whitelist their navpoint email to be able to forward. Instructions to do so can be found here.
Earlier in the week we received notices that Comcast was no longer accepting our DNS settings and while we work with them to resolve the issue here is work around.
Using this link you change your DNS to 126.96.36.199 and 188.8.131.52 which will alleviate the problem.